Responsible for registration, discharge & order entry on the KPDS mainframe. Assists the nursing & physician staff in managing the patient care flow. Acts as a liaison for patient & family.
Essential Functions:
Essential Functions:
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
Observes Environmental Safety Standards
Maintains standards of professional behavior established to enhance quality of service
Demonstrates competencies in use of KPDS/OPAS mainframe
Demonstrates competence in registration protocols
Provides nurse/physician & clerical support
Provides bedside flow
Provides discharge services
Provides teleph1 triage
Communicates verbally in a clear & concise manner
Demonstrates professional maturity in all interactions w/ patients & staff
Able to organize, plan, & set priorities & complete work w/ minimal assistance & within designated work hours
Works as a key member of the ED team, under the direction of the nursing & physician staff
Follows established service standards as set forth in LMP ABC's
That is, Take Initiative, Take Responsibility, Take Care & Take Pride
Demonstrate compliance in all above 4 areas
Examples: make a positive first impression, protect patient privacy & confidentiality, assume ownership, resolve conflict, show respect, maintain you environment & support your team
Assume other activities & responsibilities from time to time as directed
Basic Qualifications:
- Two (2) years experience in a medical setting
One (1) year experience in hospital or outpatient medical setting
High school diploma or equivalent
CPR certification
Skill in handling a multi-line phone
Superb customer service
General computer knowledge & data entry competence.
Notes:
Varied hours.
On-call 8-hours shift - Nights.
PrimaryLocation : California,San Diego,San Diego Medical Center
HoursPerWeek : 1
Shift : Variable
Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 06:00 PM
WorkingHoursEnd : 06:00 AM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : B09|OPEIU|Local 30
Job Level : Individual Contributor
Job Category : Clinical Support
Department : San Diego Medical Center - Emergency-Day - 0806
Travel : Yes, 25 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
